Frequently Asked Questions
Find answers to common questions about our products, delivery, and services.
Do you deliver across Ireland?
Yes. We deliver nationwide across Ireland. Orders are usually dispatched within 1–2 working days.
How long does delivery take?
Most deliveries arrive within 2–5 working days. During busy periods it may take a little longer.
How much is delivery?
Delivery cost is shown at checkout before you place your order.
What cue should a beginner buy?
For beginners, a standard-length cue with a comfortable weight is best. If you’re not sure, start with a midrange cue and add a cue case to protect it.
What’s the difference between snooker cues and pool cues?
Snooker cues are usually slimmer with smaller tips for precision. Pool cues tend to be thicker with larger tips for harder hits and larger balls.
Do you sell cue chalk and accessories?
Yes. We stock chalk, cue cases, tip tools, gloves, and other essentials.
Can I return an item?
Yes, returns are accepted as long as the item is unused and in its original packaging. Contact us first so we can help you through the process.
What if my item arrives damaged?
If something arrives damaged, contact us as soon as possible with your order details and a photo, and we’ll sort it out.
How do I contact you?
Use the Contact page on the website and we’ll get back to you as soon as possible.